Voluntary Consents to Collection and Processing of Personal Data

Items to be Collected:
 
Newsletter sign-up: Operating system, browser language, country, IP address, sign-up date, email address, consent to email marketing, vampire type, battle statistics. We use this information to notify you of the latest news about Bloodhunt. Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.

Mandatory Third-Party Provision and Overseas Transfer of Personal Information

Mailchimp
(https://mailchimp.com/legal/privacy/)
Information is transferred to the United States from time to time. Personal information includes: email address, transactional email delivery history (with timestamp, recipient email address, email body). This information is used for newsletter sign-up through our Recruitment Website and user recruitment for Bloodhunt. It is stored for 30 days before deletion.

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Zendesk
(https://www.zendesk.com/company/agreements-and-terms/privacy-policy)
Information is transferred to Ireland, Singapore and Sweden from time to time. Personal information includes: Customer support-related data. This information is used for Customer support services. It is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days. If you do not request account deletion, your data will be retained for 5 years.

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Pontica Solutions
(https://ponticasolutions.com/privacy-policy/)
Information is transferred to Bulgaria from time to time. Personal information includes: Customer support-related data. This information is used for Customer support services. It is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days. If you do not request account deletion, your data will be retained for 5 years.

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Sentry
(https://sentry.io/privacy/)
Information is transferred to the United States from time to time. Personal information includes: IP address, game directory. This information is used for Game analysis and improvement. It is stored for 90 days before automatic deletion.

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Google Cloud Platform
(https://cloud.google.com/terms/cloud-privacy-notice)
Information is transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage (back end) used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account login, Bloodhunt account management, Bloodhunt account friend list and login (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received, in which case the data is deleted within 30 days).
Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.
Email service management data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Data collection and reporting data (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received, in which case the data is deleted within 30 days) with the exception of the following:
- Malicious files: stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not reappear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: stored for 60 days
- For users’ file MD5 records: stored for 90 days.
- Actions, status collection, trail collection: stored for 90 days.
- In-game process information and system information: stored for 10 years and then manually deleted.
- Security authentication: stored for 730 days and then automatically deleted.
Crash data is stored for 90 days before automatic deletion.


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Microsoft Azure
(https://privacy.microsoft.com/en-us/privacystatement)
Information is transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. This information is stored in Cloud storage used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account login, Bloodhunt account management, Bloodhunt account friend list and login (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received, in which case the data is deleted within 30 days).
Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.
Email service management data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Data collection and reporting data (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received, in which case the data is deleted within 30 days) with the exception of the following:
- Malicious files: stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not reappear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: stored for 60 days
- For users’ file MD5 records: stored for 90 days.
- Actions, status collection, trail collection: stored for 90 days.
- In-game process information and system information: stored for 10 years and then manually deleted.
- Security authentication: stored for 730 days and then automatically deleted.
Crash data is stored for 90 days before automatic deletion.
Unfortunately, we will not be able to provide Bloodhunt to you if you do not consent to our “Data Transfer Outside of Your Country” policy.

Mandatory Third-Party Provision and Overseas Transfer of Personal Information

Mailchimp
(https://mailchimp.com/legal/privacy/)
Information is transferred to the United States from time to time. Personal information includes: email address, transactional email delivery history (with timestamp, recipient email address, email body). This information is used for newsletter sign-up through our Recruitment Website and user recruitment for Bloodhunt. It is stored for 30 days before deletion.

----------

Zendesk
(https://www.zendesk.com/company/agreements-and-terms/privacy-policy)
Information is transferred to Ireland, Singapore and Sweden from time to time. Personal information includes: Customer support-related data. This information is used for Customer support services. It is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days. If you do not request account deletion, your data will be retained for 5 years.

----------

Pontica Solutions
(https://ponticasolutions.com/privacy-policy/)
Information is transferred to Bulgaria from time to time. Personal information includes: Customer support-related data. This information is used for Customer support services. It is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days. If you do not request account deletion, your data will be retained for 5 years.

----------

Sentry
(https://sentry.io/privacy/)
Information is transferred to the United States from time to time. Personal information includes: IP address, game directory. This information is used for Game analysis and improvement. It is stored for 90 days before automatic deletion.

----------

Google Cloud Platform
(https://cloud.google.com/terms/cloud-privacy-notice)
Information is transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage (back end) used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account login, Bloodhunt account management, Bloodhunt account friend list and login (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received, in which case the data is deleted within 30 days).
Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.
Email service management data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Data collection and reporting data (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received, in which case the data is deleted within 30 days) with the exception of the following:
- Malicious files: stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not reappear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: stored for 60 days
- For users’ file MD5 records: stored for 90 days.
- Actions, status collection, trail collection: stored for 90 days.
- In-game process information and system information: stored for 10 years and then manually deleted.
- Security authentication: stored for 730 days and then automatically deleted.
Crash data is stored for 90 days before automatic deletion.


----------

Microsoft Azure
(https://privacy.microsoft.com/en-us/privacystatement)
Information is transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. This information is stored in Cloud storage used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account login, Bloodhunt account management, Bloodhunt account friend list and login (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received, in which case the data is deleted within 30 days).
Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.
Email service management data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Data collection and reporting data (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received, in which case the data is deleted within 30 days) with the exception of the following:
- Malicious files: stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not reappear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: stored for 60 days
- For users’ file MD5 records: stored for 90 days.
- Actions, status collection, trail collection: stored for 90 days.
- In-game process information and system information: stored for 10 years and then manually deleted.
- Security authentication: stored for 730 days and then automatically deleted.
Crash data is stored for 90 days before automatic deletion.
Unfortunately, we will not be able to provide Bloodhunt to you if you do not consent to our “Data Transfer to Third Parties” policy.