Mandatory Consents to Collection and Processing of Personal Data

Items to be collected:
 
Bloodhunt account registration, login and management: Email address, verification code, language, region, user name, password, IP address, OpenID, user ID, token. We use this information to allow you to log into your account for Bloodhunt in accordance with your request. Your Bloodhunt account registration, Bloodhunt account login and Bloodhunt account management are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request for account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
 
Bloodhunt account friends list: UID, token, user name.We use this information to display which of your friends are playing in game. Your Bloodhunt account friend list is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
 
Login (via Steam): If you choose to log into Bloodhunt with your Steam account, we import information from your connected social media account in order to set up your profile. This will include your user ID/token, OpenID, nickname, profile picture (if any) and number of Steam friends relating to you and your Steam friends. We use this information to allow you to log into your account for Bloodhunt in accordance with your request. Logins (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
 
Voice chat (if you use voice chat in Bloodhunt): IP address, session statistics. We use this information to allow you use VoIP in accordance with your request. Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received, in which case the data is deleted within 30 days).
 
Email service management: First login (date), time from first login, last login (date), time from last login, login record (yes/no), registration time, country, language, receiving subscription email address. We use this information to maintain our relationship with you and to solve customer support queries via email. Email service management data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
 
Data collection and reporting (APAS): We will collect your locational details (including region country, province, city), carrier ID and device information (including application version, battery level, Wi-Fi strength, available space, network type, operating system version, platform, device language, screen DPI, device resolution, brand, manufacturer, device model, RAM, ROM and CPU information). We use this information for user acquisition purposes and to monitor the effectiveness of our advertisements via analytics. Data collection and reporting data (APAS) is stored for 7 days before automatic deletion.
 
Game data (including log information): OpenID, IP address (only kept in aggregated format for server improvement), device model, details of platform, geographic ranking (manually selected by you), game play statistics (including levels and scores). We use this information to identify you in Bloodhunt logs and to allow you to connect to Bloodhunt. Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).
 
Text chat data: Chat data, anonymous ID, identity information (including user name, platform, comment time, comment content and judgement score). We use this information to facilitate the posting of your communications with other users. No text chat data is stored.
 
Customer service: When you choose to use our Customer Service, we will collect information such as your Open ID and gameplay information (including account ban duration, reasons for account ban, reason for account silence, silence time, item ID, number of items sent to player or deleted from player package, email subject sent to player, email content sent to player, silence start and end times). We use this information to improve Bloodhunt, including the functionality of Bloodhunt; and to provide troubleshooting functions such as addressing and remedying technical issues and bugs. Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days). If you do not request account deletion, your data will be retained for 5 years.
 
Game behaviour data: Identity information (including OpenID, Country and Role ID), login information (including login time, online time and play mode) and payment information (including purchase time, purchase value, purchase items information). We use this information in order to improve the game experience and features so you can enjoy the game. Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received, in which case the data is deleted within 30 days).

Security data: security related information (including a list of hack or cheating software, in-game screen information), device information (including device operation system settings, device information including brand, model, CPU structure, CPU model, kernel version, resolution, application package of hack software and available memory) and information about your internet connection including if applicable the Wi-Fi name and a list of installed and running apps. We use this information in order to secure your use of Bloodhunt. Security data is stored for 90 days (unless a deletion request is received, in which case the data is deleted within 30 days) with the exception of the following:
- Malicious files: stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not reappear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: stored for 60 days
- For users’ file MD5 records: stored for 90 days.
- Actions, status collection, trail collection: stored for 90 days.
- In-game process information and system information: stored for 10 years and then manually deleted.
- Security authentication: stored for 730 days and then automatically deleted.
 
Crash information: IP address, game directory. We use this information in order to improve the game experience and features so you can enjoy the game. Crash data is stored for 90 days before automatic deletion.
Unfortunately, we will not be able to provide Bloodhunt to you if you do not consent to our “Mandatory Data Processing” policy.

Voluntary Consents to Collection and Processing of Personal Data

Items to be Collected:
 
Newsletter sign-up: Operating system, browser language, country, IP address, sign-up date, email address, consent to email marketing, vampire type, battle statistics. We use this information to notify you of the latest news about Bloodhunt. Newsletter sign-up data (via Mailchimp) is stored for 30 days before deletion.

Mandatory Third Party Provision and Overseas Transfer of Personal Information

Mailchimp
(https://mailchimp.com/legal/privacy/)
Information in transferred to the United States from time to time. Personal information includes: email address, transactional email delivery history (with timestamp, recipient email address, email body). The information is used for newsletter sign-up through Recruitment Website and user recruitment for Bloodhunt. Stored for 30 days before deletion.

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Zendesk
(https://www.zendesk.com/company/agreements-and-terms/privacy-policy)
Information in transferred to Ireland, Singapore and Sweden from time to time. Personal information includes: Customer support-related data. The information is used for Customer support services. Stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days. Where you do not request for account deletion, your data will be retained for 5 years.

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Pontica Solutions
(https://ponticasolutions.com/privacy-policy/)
Information in transferred to Bulgaria from time to time. Personal information includes: Customer support-related data. The information is used for Customer support services. Stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days. Where you do not request for account deletion, your data will be retained for 5 years.

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Sentry
(https://sentry.io/privacy/)
Information in transferred to the United States from time to time. Personal information includes: IP address, game directory. The information is used for Game analysis and improvement. Stored for 90 days before automatic deletion.

----------

Google Cloud Platform
(https://cloud.google.com/terms/cloud-privacy-notice)
Information in transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage (backend) used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account log-in, Bloodhunt account management, Bloodhunt account friend list and Log-in (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received in which case data is deleted within 30 days).
Newsletter sign-up (via Mailchimp) is stored for 30 days before deletion.
Email service management is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Data collection and reporting (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received in which case data is deleted within 30 days) with the exception of the following:
- Malicious files: Stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not re-appear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account-ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: Stored for 60 days
- For users' file MD5 records: Stored for 90 days.
- Actions, status collection, trail collection: Stored for 90 days.
- In-game process information and system information: Stored for 10 years and then manually deleted.
- Security authentication: Stored for 730 days and then automatically deleted.
Crash Data is stored for 90 days before automatic deletion.

----------

Microsoft Azure
(https://privacy.microsoft.com/en-us/privacystatement)
Information in transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account log-in, Bloodhunt account management, Bloodhunt account friend list and Log-in (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received in which case data is deleted within 30 days).
Newsletter sign-up (via Mailchimp) is stored for 30 days before deletion.
Email service management is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Data collection and reporting (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received in which case data is deleted within 30 days) with the exception of the following:
- Malicious files: Stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not re-appear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account-ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: Stored for 60 days
- For users' file MD5 records: Stored for 90 days.
- Actions, status collection, trail collection: Stored for 90 days.
- In-game process information and system information: Stored for 10 years and then manually deleted.
- Security authentication: Stored for 730 days and then automatically deleted.
Crash Data is stored for 90 days before automatic deletion.
Unfortunately we will not be able to provide Bloodhunt to you if you do not consent to our Data Transfer Outside of Your Country

Mandatory Third Party Provision and Overseas Transfer of Personal Information

Mailchimp
(https://mailchimp.com/legal/privacy/)
Information in transferred to the United States from time to time. Personal information includes: email address, transactional email delivery history (with timestamp, recipient email address, email body). The information is used for newsletter sign-up through Recruitment Website and user recruitment for Bloodhunt. Stored for 30 days before deletion.

----------

Zendesk
(https://www.zendesk.com/company/agreements-and-terms/privacy-policy)
Information in transferred to Ireland, Singapore and Sweden from time to time. Personal information includes: Customer support-related data. The information is used for Customer support services. Stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days. Where you do not request for account deletion, your data will be retained for 5 years.

----------

Pontica Solutions
(https://ponticasolutions.com/privacy-policy/)
Information in transferred to Bulgaria from time to time. Personal information includes: Customer support-related data. The information is used for Customer support services. Stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days. Where you do not request for account deletion, your data will be retained for 5 years.

----------

Sentry
(https://sentry.io/privacy/)
Information in transferred to the United States from time to time. Personal information includes: IP address, game directory. The information is used for Game analysis and improvement. Stored for 90 days before automatic deletion.

----------

Google Cloud Platform
(https://cloud.google.com/terms/cloud-privacy-notice)
Information in transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage (backend) used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account log-in, Bloodhunt account management, Bloodhunt account friend list and Log-in (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received in which case data is deleted within 30 days).
Newsletter sign-up (via Mailchimp) is stored for 30 days before deletion.
Email service management is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Data collection and reporting (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received in which case data is deleted within 30 days) with the exception of the following:
- Malicious files: Stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not re-appear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account-ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: Stored for 60 days
- For users' file MD5 records: Stored for 90 days.
- Actions, status collection, trail collection: Stored for 90 days.
- In-game process information and system information: Stored for 10 years and then manually deleted.
- Security authentication: Stored for 730 days and then automatically deleted.
Crash Data is stored for 90 days before automatic deletion.

----------

Microsoft Azure
(https://privacy.microsoft.com/en-us/privacystatement)
Information in transferred to the United States from time to time. Personal information includes: All data described in the privacy policy. The information is stored in Cloud storage used by Sharkmob AB in the provision of Bloodhunt. See below for a comprehensive list of the data retention periods for Bloodhunt data stored with the third party:
Bloodhunt account registration, Bloodhunt account log-in, Bloodhunt account management, Bloodhunt account friend list and Log-in (via Steam) are stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 1 year after Sharkmob is shut down, before it is deleted.
Voice chat (if you use voice chat in Bloodhunt) is stored for 90 days before automatic deletion (unless a deletion request is received in which case data is deleted within 30 days).
Newsletter sign-up (via Mailchimp) is stored for 30 days before deletion.
Email service management is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Data collection and reporting (APAS) is stored for 7 days before automatic deletion.
Game data (including log information) is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
No text chat data is stored.
Customer service (Bloodhunt) data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days). Where you do not request for account deletion, your data will be retained for 5 years.
Game behaviour data is stored for the duration of your use of Bloodhunt (unless a deletion request is received in which case data is deleted within 30 days).
Security data is stored for 90 days (unless a deletion request is received in which case data is deleted within 30 days) with the exception of the following:
- Malicious files: Stored for 3 years.
- Hardware information, cheat tool monitoring, player identification, game operations data, and troubleshooting logs: stored for 30 days.
- File sample collection and memory sample collection: stored for 7 days and then automatically deleted if the same sample information does not re-appear. If it is identified as a malicious file, however, it is stored for 3 years.
- Malicious game memory samples: Stored for 10 years (together with the associated account-ID, date of registration and in-game user behaviour).
- For confirmed non-malicious files: Stored for 60 days
- For users' file MD5 records: Stored for 90 days.
- Actions, status collection, trail collection: Stored for 90 days.
- In-game process information and system information: Stored for 10 years and then manually deleted.
- Security authentication: Stored for 730 days and then automatically deleted.
Crash Data is stored for 90 days before automatic deletion.
Unfortunately we will not be able to provide Bloodhunt to you if you do not consent to our Data Transfer to Third Parties.